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Customer Service: 1-877-554-1777 | cservice@lionesse.com

Shipping Costs & Delivery Times

Standard orders must be placed by 11:59 PM PT to start processing on next day. Processing time usually takes 1 business day and orders will arrive within 5 business days from when the order is processed. Expedite orders must be placed by 12:00 PM PTto start processing the same day and will arrive based on the transit time of the selected service. Delivery times are based on orders placed between Monday – Friday. Table below applies to U.S. orders only:

Orders must be placed by 11:59pm PT Monday – Friday to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday – Friday. Lionesse.com offers FREE STANDARD 3 DAY SHIPPING on all U.S. merchandise orders (excluding taxes). U.S. orders always ship for free—no promotion code needed.

Hawaii & Alaska

For shipments to Hawaii, Alaska, and Puerto Rico we offer Fedex Express 2 Day and 1 Day shipping services.

P.O. Box

If you are shipping to a U.S. P.O. Box, we offer USPS Priority free on all U.S. orders.

International Shipping

Lionesse.com offers a flat rate international shipping cost of $45. International Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from Lionesse.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Lionesse does not collect duties and taxes, and cannot predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.

Orders must be placed by 14:00 (2:00PM) GMT to start processing on the same day. If an order is placed after the deadline, it will be processed the next business day. All orders ship Monday - Friday, excluding federal holidays within the United States.

APO/FPO/DPO Military Addresses

All shipments to APO, FPO, and DPO addresses are sent via USPS Priority. Due to military handling time, delivery to some destinations may take up to 21 days.

Multiple Shipping Addresses

At this time, we can only ship to one address per order. To ship to multiple addresses, call Customer Service for assistance at 1-877-554-1777.

Business Days & Holidays

All orders ship Monday - Friday, excluding federal holidays within the United States. For Standard 3 Day shipping, 2 Day and 1 Day Shipping: orders must be placed by 11:59pm Pacific Time (PT) to be processed on the same business day otherwise it will be processed the next day.

Packages do not ship from our distribution centers on the following holidays:

  • New Year's Day
  • Easter
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas

Tracking Orders

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. To track an order on Lionesse.com, visit the My Account area. You will need to sign in to access your account information.